Johnson City Auto Repair

Give Us a Call:(423) 928-3849
5

My experience with Ponder Auto Repair was wonderful! We broke down 7 hours from home, and were referred here by a friend of a friend. We had to leave the car and travel back home, while they replaced the timing belt and all of the valves. They gave quick and honest estimates. Their was an additional problem they encountered and worked with us on cost, since the job we were having done was extensive! Their prices were beyond reasonable! When we were ready to drive back out to get the car, they were even willing to come in on a Saturday so that we could pick it up! They went above and beyond what i would expect a shop to do. The car ran better than it ever has on our trip home, and that was a 7 hour test drive! Once home i realized that they even fully reattached the front fender of our car, which had been partially detached since we have owned it! They really did go the extra mile. I certainly hope we don't break down again, but if we do I hope it's in towing distance of Ponder Auto Repair!

5

You guys are GREAT!!!!! We have used you guys for many years and have always been very pleased. The past few times I have needed assistance I have had the pleasure of dealing with Bob.He has been so helpful and pleasant to me.Thank you so very much Bob and the rest of you guys. Thank you so very much,Keli

5

Brian is great. These are the most up to date techs in Johnson City. They have the latest tools and technology to fix anything. I would recommend this shop anytime.

5

Fast service, good communication, gave me a ride to work so I wouldn't be late!

5

Great service! I had a feeling my rear brakes needed to be replaced and called Walmart Automotive and they recommended Ponder! I called and they told me to drop it off the next morning and gave me a $170 estimate of how much it would cost to repair. I brought my car in to drop off and I had misunderstood the timing of the repair so I was stranded. They offered to take me back home on their way to a pick-up. I went back later to pick my car up and it was exactly $170 like they had estimated (no hidden charges there). I would highly recommend Ponder's and will return if I ever need another repair!

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