Johnson City Auto Repair

Give Us a Call:(423) 218-4244
5

Can't say enough good things about Brian, Bob and the entire Ponder team. Prompt, professional, extremely capable and entirely trustworthy. My family and I take all our vehicles to them.

Thank you so much Ben for such a nice review. We strive to provide a great experience to all our customers and we are ecstatic we hit that mark for you! Ben, if there is anything else we can do for you, please feel free to reach out to us. We are here for you!

- Ponder Auto Repair
5

Once again, these people are honest with their customers. If they cannot complete a epair they take the time to explain why in plain english. Once they do complete your repair they will also explain if there is anything that needs to be addressed in the near future without pressuring you into think your car will leave you starnded if you don't allow them to do additional work immediately. I have recommended this shop to many people, both witin my family and others as well.

Ray, your feedback is greatly appreciated. We take pride in our honest approach and transparent communication. Recommending us within your family and beyond is the best compliment we could receive. Whenever you require our services, we're here for you.

- Ponder Auto Repair
5

I've never been disappointed with the service here. Friendly, helpful staff, and they take excellent care of my aging Jaguar!

Dona! We're glad to have consistently met your expectations. Your Jaguar is in great hands, and we'll continue to provide top-notch service whenever you visit.

- Ponder Auto Repair
5

Great shop, and fast same day! On a timing belt replacement job! Thanks for the hard work!

Thanks, Phillip for sharing your experience with Ponder Auto Repair! We're glad you had a great visit and that we could perform your timing belt replacement on the same day. If you have any more automotive needs in the future, feel free to get in touch. We're here to help!

- Ponder Auto Repair
5

Quick service on oil change I was done in a flash and back on the road. Friendly and polite service

Steve, Thank you for your feedback regarding your oil change experience at Ponder Auto Repair. We greatly appreciate your kind words and are pleased that you found our service quick, friendly, and polite. If you ever require another oil change or have any questions in the future, please do not hesitate to reach out. Safe travels!

- Ponder Auto Repair
5

Very good! Economical..

Thank you for your feedback Jimmy regarding your experience at Ponder Auto Repair. We're pleased to hear that you found our service very good and economical. If you ever require our services again or have any questions, please do not hesitate to reach out. Safe travels!

- Ponder Auto Repair
5

Trust is priceless! Always well pleased, and they have serviced or repaired 5 different vehicles for me thru the years.

Hey Steve, big thanks for dropping this awesome feedback! Trust is everything, and we're thrilled you've trusted us with not one, but five different vehicles. Whenever you're ready for more top-notch car care, roll on back. Keep those wheels spinning and catch you later!

- Ponder Auto Repair
5

Someone told me that the essence of a successful relationship is trust. They also told me that the key is not THAT you trust but WHO you trust. For years I have trusted Brian Ponder and his team to keep my family vehicles safe and running well, and that trust has been rewarded with years of great service. They are just the best.

Van, your words truly touch us! We're incredibly honored to have earned your trust over the years. It means the world that you've chosen to rely on Brian Ponder and his team for your family's vehicle needs. Thank you for recognizing our efforts in keeping your vehicles safe and running smoothly. We're here whenever you need us – your satisfaction is our driving force. Safe travels and take care!

- Ponder Auto Repair
5

I highly recommend Ponder Auto Repair. Brian and his team do a great job. Great work and great customer service.

Jamie, thank you so much for such a SWEET review. We couldn't be happier you had a great experience with us! If there is anything else we can do to help you give us a call! Thank you again, have a nice day.

- Ponder Auto Repair
5

We have always had the best experience here. Thank you very much!!

Kenny thank you so much for this GREAT review. You guys are always so kind and understanding when you come in, we always have the best experience with you! Thank you for your trust in us. We love giving our valued customers the best experience possible. If there is anything we can do for you, feel free to give us a call! Have a great day.

- Ponder Auto Repair
Ponder Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ponder Auto Repair (423) 928-3849 if you have any issues in accessing any area of our website.