Johnson City Auto Repair

Give Us a Call:(423) 928-3849
5

I have had nothing but trouble out of my car and thankfully Ponders auto repair was suggested to me. I have a ford and they are the only place I found to have the equipment needed besides the ford dealership. I have used them for about 1 year now and they have fixed my car about 3 or 4 times now. I’ve been able to drop my car off & them give me a ride to work and pick me up to get it at the end of the day so they took out the inconvenience for me since it’s my only car. They are all very knowledgeable, nice and more importantly they are honest. Just last week I had my car back to them for another issue and it was something they had previously fixed that was a faulty part. If they wasn’t honest they could’ve easily told me anything to charge me, but they didn’t. If you’re looking for a honest, good place to fix your vehicle I highly suggest Ponders.

Thank you for your kind words, Ada! We appreciate your trust in Ponder Auto Repair and are thrilled to hear that we have been able to assist you with your car troubles. Our team takes pride in providing excellent service and ensuring our customers' convenience. We're glad that our shuttle service has been helpful for you while your car is being repaired. Honesty and transparency are values we hold dearly, and we're glad you recognized that in our service. Thank you for recommending Ponder Auto Repair as an honest and reliable place for vehicle repairs. We look forward to serving you in the future.

- Ponder Auto Repair
5

Very professional, friendly, and honest.

We're delighted to hear that you found our team at Ponder Auto Repair to be professional, friendly, and honest. We appreciate your feedback and look forward to serving you again in the future. Thank you so much for your kind words, Jimmy!

- Ponder Auto Repair
5

they was nice and fast

Thank you for your kind review, TJ! We're glad to hear that you found our service nice and fast. We appreciate your feedback and look forward to serving you again in the future.

- Ponder Auto Repair
5

Got to our vehicle quickly and kept me informed.

Thank you Sarah for choosing Ponder Auto Repair and taking the time to share your feedback. We're glad to hear that we were able to address your vehicle's needs promptly and keep you informed throughout the process. We appreciate your business and look forward to serving you again in the future.

- Ponder Auto Repair
5

Ponders is a trustworthy, dependable, and timely in the work performed on my care. It is so nice to deal with them.

Kathy, thank you for your kind words and for choosing Ponder Auto Repair! We're thrilled to hear that you found us to be trustworthy, dependable, and timely in our work. Providing excellent service is our top priority, and we're grateful for your feedback. If there's anything else we can assist you with, please don't hesitate to reach out.

- Ponder Auto Repair
5

Brian Ponder and his staff have always provided excellent, friendly service in caring for my car. I appreciate being able to go to them.

Thank you, Lynn, for your kind words about our service at Ponder Auto Repair. We are thrilled to hear that you always receive excellent and friendly service from our team. We appreciate your business and look forward to serving you again in the future.

- Ponder Auto Repair
5

I was very satisfied with my experience with Ponder Automotive for the following reasons: they booked my appointment in 2 days after my initial visit. Staff is efficient, friendly, and communicated with me re: repair status and costs. Price was fair. I would recommend them for those reasons.

We appreciate your recommendation and look forward to serving you again in the future, Janey! We always strive to provide fair pricing and quick appointment booking for our customers. Glad to hear that you had a great experience with our efficient, friendly staff who kept you informed about your repair status and costs. Have a good one!

- Ponder Auto Repair
5

Excellent service as always! I feel good knowing that while I cannot always be with my teenaged and young adult drivers to make sure they are safe, their vehicles are in good hands with Ponder's!

Thank you for the five-star review, Debra! We're so happy to hear that you trust us with your vehicles. It's our pleasure to provide excellent service and peace of mind to our customers.

- Ponder Auto Repair
5

I would give Ponder Auto Repair 10 stars. They did an excellent job on my vehicle and in a very timely manner. They stand out above the rest because of their professionalism - these are super mechanics! I was also very impressed with their facility. I feel fortunate that I have found a place I that I can trust for my automotive needs. This is the type of auto repair shop you wish you would have found the first time. I won't go anywhere else.

David, thank you for sharing that with everyone, and don't hesitate to stop in anytime you need help!

- Ponder Auto Repair
5

Ponder done a fantastic job of replacement my starter on my truck great job guys!

Robert, thanks for taking the time to share your experience with everyone, and we look forward to serving you int he future!

- Ponder Auto Repair
Ponder Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ponder Auto Repair (423) 928-3849 if you have any issues in accessing any area of our website.