Had another Ponder 5 star experience again! For me, it’s all about earned trust in the repair shop. Ponder earns that trust with me every time! I split my time between Charleston and JC. I only use Ponder for auto repair because they earned my trust in their work. This time it was a rear brake job. They knew I needed to be back to Charleston the next day, they needed a part brought in to meet my scheduled return and did just that! The best part is during my drive the next day Ponder staff called me to make sure my drive was going well, and if there were any issues with the repair...that is customer service and why I trust and chose Ponder!
Thanks, Rich, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)
- Ponder Auto Repair