Johnson City Auto Repair

"Oil leak in '83 Malibu" Ponder diagnosed leaking valve cover gaskets and recommended replacement. Although it took several attempts to obtain good gaskets for this old car, Ponder installed them with no problem. So far: no new leaks. When I brought car home, I discovered it was not running well. Took it back and Ponder adjusted the timing. No charge and it runs fine now. They now offer a shuttle service, making it much more convenient to drop off and pick up the car. Very nice.

Sonny said this business bent over backwards to take care of them. They took a tire there to be fixed. They fixed the tire, and put it on for them at no charge. He will take his next one up there.

"Excellent, friendly employees " Experienced staff and technicians. Great service for all foreign cars especially Mercedes-Benz and BMW

Claude said he wanted this business to do one thing and they did not do it.

"Fast honest service" I have used Ponder a few times now and it is always a pleasant experience. They are very nice and keep you informed of what is going on with your car.

Art said he has known the business for 30 years and they've always had good service. He said the business was reliable, honest and good.

"Amazing customer service" I came because I was recommended to by so many people and my experience the first time is what made me come back again. This will definitely be a permanent thing for me

Justine said this business was awfully good to her and she was very pleased. She appreciated their courtesy. They were so nice.

"A/C Repair" /the work was done timely and no extra repairs were suggested. It was a busy day in the shop and the call to tell me the car was ready for pick up was delayed.

"Great Service" This my second vehicle that has been repaired at Ponder. Great service, knowledgeable technicians, overall great experience.