Johnson City Auto Repair

Give Us a Call:(423) 218-4244

"Touchless" Experience

During this time of social distancing, we want to let you know that Ponder Auto Repair has you covered. As much as we would love to see your smiling face, we do offer a completely touchless experience:

  • Feel free to book your appointment online at ponderautorepair.com/ or call us
  • Take advantage of our free pickup and delivery during this time
  • Or you can take advantage of our night drop box to the left of our front entrance door. Fill out the envelope with the pen provided and put your keys in the envelope and place through the drop slot. You can also do this during the day if you'd rather not come into the office...don't worry, this is a judge free zone.
  • All communications can be done over the phone or via email.
  • All of our digital inspections are shared with you electronically
  • We make sure to sanitize all of the touch points of your vehicle after we service it, including your keys!
  • We will treat your vehicle with an Ozone Generator to kill bacteria inside as part of your service
  • And lastly, we can always make arrangements for you to pick your vehicle up after hours or even during the day without entering the office.

However you would like to proceed, we are here for you!

Sincerely,
Your Friends at Ponder Auto Repair

Ponder Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ponder Auto Repair (423) 928-3849 if you have any issues in accessing any area of our website.